Privacy Policy

This Privacy Policy explains how PromptRiver (“we,” “us,” or “our”) collects, uses, and protects your personal information. We respect your privacy and are committed to protecting it through our compliance with this policy.

Information We Collect

User-Provided Information

  • Account information (email, username)
  • Payment information (Processed by Payment Gateway)
  • Prompts for image generation
  • Profile information
  • Communication with support

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage statistics
  • Generated images
  • Credit usage history

Payment Information

  • Credit card details (processed by Payment Gateway)
  • Transaction records
  • Credit balance information
  • Purchase history

How We Use Your Information

Service Operation

  • Account management
  • Image generation service
  • Credit system operation
  • Technical support
  • Service improvement

Communications

  • Service updates
  • Technical notifications
  • Marketing (with consent)
  • Support responses
  • Transaction confirmations

Data Storage and Security

Data Retention

  • Generated images: 30 days
  • Account information: Until deletion
  • Payment records: As required by law
  • Usage logs: 90 days

Security Measures

  • Data encryption
  • Regular security audits
  • Access controls
  • Secure servers
  • Regular backups

Information Sharing

We Share With

  • Payment processors (Payment Gateway)
  • Cloud service providers
  • Analytics services
  • Support services

We Don’t Share

  • Your prompts for commercial use
  • Your payment information
  • Your personal details
  • Generated images (except as specified)

Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request data deletion
  • Opt out of marketing

Data Protection

Security

  • Industry-standard encryption
  • Secure data transmission
  • Regular security updates
  • Access controls
  • Incident response plan

Data Breaches

  • Prompt notification
  • Investigation procedures
  • Remediation steps
  • Legal compliance

Children’s Privacy

  • Service not intended for under 13
  • No intentional collection of children’s data
  • Deletion of identified children’s data
  • Parental consent requirements

International Data Transfers

  • Data processed internationally
  • Appropriate safeguards used
  • Compliance with regulations
  • Data protection in transit

Changes to This Policy

  • Updates posted on this page
  • Notification of material changes
  • Continued use means acceptance
  • Regular policy reviews

Contact Information

For privacy-related inquiries:


By using PromptRiver.com, you acknowledge that you have read and understood this Privacy Policy.